We EMPOWER in-house Biomedical Engineers to drive internal service delivery and operational cost excellence
Empowerment Through Education
Biomedical Engineer Training for LifeSM*
Includes lifetime certification and training for service agreement customers
One-time investment per Biomedical Engineer across sites and systems within a given modality
Access to all courses for all current and future United Imaging systems under a service agreement
Flexible refresher courses in our national training center in Houston or on-site
* While Biomedical Engineer is employed by the hospital/imaging center
Empowerment Through
Customization
Access Complete Service Agreement
Completely customizable service agreement that's right for your in-house program
Attainable foundation coverage that provides robust access to United Imaging support, infrastructure, Software Upgrades for Life™, and a service parts discount
Flexible add-on coverage items such as tool rentals, service parts coverage, key component coverage, labor pools, etc.
Optional unlimited CT tube coverage with labor included
Empowerment Through
Customization
Leverage our National Service Infrastructure
Direct communication with the United Imaging Customer Service Engineering team
Cloud based connection to United Imaging national service infrastructure
Equipment location and operational dashboard
Visibility to call center cases, work orders and service appointment
Online service parts and tool ordering and tracking
Service knowledge database
Direct access to remote monitoring
Cloud base file sharing such as training certificates and service agreements